This means they need to provide specific details as to why their experience was negative.įake reviews will often mention details that have nothing to do with the complaint.
If a review is fake, the reviewer has to write a convincing message that persuades others that they actually interacted with your business. Luckily, truth is one advantage that you'll have on your side. Pay attention to the details in the review.įake reviews can sometimes be hard to spot, especially when the reviewer doesn't want you to know it's fake. Look at how frequently the reviewer leaves reviews.ġ.See if the reviewer has reviewed other businesses.Examine the reviewer's name and avatar.Pay attention to the details in the review.Some companies will even post fake reviews about their competitors as a way to get a leg up in their industry. Some people write fake reviews as a way to promote or slander a brand. Not all customer reviews are written by customers. Leads who are interested in your brand can trust this feedback as an unbiased guide for whether to do business with your company. They're created by your customers and they inform potential leads how well your product or service performs compared to your marketing messaging. Why is reporting fake Google reviews important?Ĭustomer reviews are a valuable lead acquisition tool. In this post, we’ll discuss how to spot fake Google Reviews, then we'll list the steps to report them to Google and remove them from your listing. Google will promptly remove reviews that violate its policies, including fake ones. When these fake reviews appear on your Google My Business listing, how do you remove them? Is there even a way to report them beyond just flagging them? The good news is yes.
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